And what about the focus groups in Italy?

Today we fly to Italy to have some insights from the focus groups!

The research experience of the European project BYBLIOS, conducted in collaboration with the University of Studies "Gabriele d'Annunzio" of Chieti-Pescara, aimed to explore the inclusion of people with disabilities in libraries as library assistants.

The methodological coordination of the project was assigned to Professor Roberto Veraldi, President of the Social Work Degree Course, who ensured a rigorous and scientific approach to the research. The spirit of the focus group investigation was to enhance the understanding of the possibilities of implementing new policies and practices, methodologically directed, with the belief that research is always Action-Research, especially in particular areas such as personal vulnerabilities.

Additionally, the research experience was an opportunity for professional and personal growth. The team had the chance to interact with professionals and experts from various sectors, listening to their experiences and reflections.

The focus group highlighted a collective vision for the future of libraries as inclusive, community-centered spaces that embrace both physical and digital innovation. Significant challenges remain, particularly in terms of leadership support, staff training, and resource allocation. The BYBLIOS project stands out as a promising initiative to address these challenges by promoting the inclusion of people with disabilities in the workforce, thereby enriching both library environments and the broader community.

What about the results in detail?

The discussions focused on the future of libraries, the challenges faced by library staff, and the strategies needed to enhance accessibility and inclusion, particularly for individuals with disabilities.

Participants envisioned a future where libraries are open, community-integrated spaces that embrace digitization while maintaining a strong physical presence. They highlighted the importance of making libraries accessible to everyone, not just registered users, and ensuring they remain social and cultural centers.

The need for continuous staff training and technological updates was also a key theme. Participants agreed that modernizing library services through digitization is essential for keeping libraries relevant and accessible, but they specified that digital transformation should not come at the expense of human interaction.

The focus group participants also discussed the daily challenges of library work, particularly promoting innovation and managing resources. Staff shortages and time management were identified as significant obstacles.

A recurring theme was the need for better leadership and support from library management. Many participants felt that leaders were distant and unresponsive to staff and user needs, particularly when it came to implementing inclusive practices.

Improving accessibility for people with disabilities was a central topic. Participants suggested strategies such as implementing assistive technologies, creating accessible spaces, and providing specific training for staff to better accommodate individuals with disabilities.

The role of a tutor to support staff with disabilities was also emphasized, with participants agreeing that continuous training is crucial for fostering an inclusive environment.

The group discussed the benefits of hiring staff with disabilities, noting how such practices could promote empathy and inclusion among library users.

The focus group participants recognized that hiring individuals with cognitive disabilities, supported by adequate training and a dedicated tutor, could lead to positive outcomes in library roles such as cataloging and welcoming users.

Participants expressed enthusiasm for the BYBLIOS project, which promotes the inclusion of individuals with disabilities in library environments through training and work opportunities. Several participants were willing to support the project by offering internships for young adults with disabilities as library assistants.

“Realizing how the results of our research can positively influence policies and practices in libraries made us understand the importance and impact of applied research. It allowed us to grow as social researchers and as individuals, further sensitizing us to the themes of inclusion and accessibility”. (University of Studies "Gabriele d'Annunzio" of Chieti-Pescara team)

The BYBLIOS project is seen as a unique opportunity to explore new ways of making libraries more inclusive and fostering positive change in the sector. Participant 1 shared that the project aligns with the mission of her association, particularly in promoting reading and inclusion among young people.